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Online Negotiation, Mediation and Conflict Resolution Certificate

young women in hallway of school discussing negotiation and conflict management certificate

Gain skills for successful relationships

Online courses

Supportive faculty

Small classes

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Complete this form to receive information about coursework, admissions, tuition and more.

  • Duration 1 year
  • Cost per credit $824
  • Credit hours 12

Program Benefits

  • Fully online
  • No application fee
  • Test scores are not required
  • Pair with any online degree program

Promote a more peaceful and productive workplace

Want to build career-ready skills that give you a competitive advantage? From here, you can.

Brenau University’s online Negotiation, Mediation and Conflict Resolution Certificate gives you the tools to resolve organizational conflict, effectively handle disputes and facilitate negotiation as a mediator. You can complete this certificate on its own or add it to an online degree.

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Move forward in your career with valuable skills

With your online Negotiation, Mediation and Conflict Resolution Certificate, you will secure a highly-valued professional credential. Whether you add the certificate to your bachelor’s, master’s or doctoral degree, you can boost your salary potential and bolster your career.

Skills in negotiation, mediation and conflict resolution are critical in a career as a manager, union representative, attorney, advocate, administrator, teacher, government official and more.

100% online classes

12 total credit hours

Four courses

The online Negotiation, Mediation and Conflict Resolution Certificate features courses from Brenau’s College of Business & Communication, which has offered online programs for over 20 years.

Certificate courses

  • CR 710 Organizational Conflict and Conflict Management Systems
  • CR 720 Negotiation: Theory and Practice
  • CR 730 Mediation: Theory and Practice
  • CR 740 International and Cross-Cultural Conflict Resolution

Apply risk-free

No application fee

No test scores required

Brenau’s online Negotiation, Mediation and Conflict Resolution Certificate is ideal for anyone who would like to enhance their professional skills.

To apply to Brenau’s online Negotiation, Mediation and Conflict Resolution Certificate, you’ll need:

Official transcripts for all previously attended undergraduate and graduate institutions
Copy of updated professional resume/curriculum vitae
Admission Details

We strive to make your education affordable

$824 per credit hour

Financial aid available

By choosing Brenau, you’re investing in an education that will set you on a path to a successful career. Along with affordable tuition, this certificate is eligible for financial aid when paired with a degree program.

Tuition Details

What you’ll learn

Coursework in the online Negotiation, Mediation and Conflict Resolution Certificate program is taught by faculty who are committed to your professional success.

Program outcomes

With Brenau’s online Negotiation, Mediation and Conflict Resolution Certificate, you can:

  • Gain the negotiation, mediation and conflict management skills that will allow you to create collaborative business solutions, build productive business relationships and foster cooperative business environments.
  • Develop the ability to identify and implement conflict resolution strategies that promote greater collaboration among all members of an organization.
  • Learn to design, implement and evaluate effective corporate conflict management systems.

About our dedicated, supportive faculty

Faculty members at Brenau are dedicated to helping you succeed. Most classes feature a small student-to-faculty ratio, so you can get to know your professors and their unique areas of expertise. As you broaden your professional network, you’ll have the mentorship and support of our faculty throughout your program.

Kimberly Willis, JD, Assistant Professor of Business Law

Faculty Spotlight

Kimberly Willis earned a BBA in Marketing with highest honors from the University of Georgia. She holds a JD from Harvard Law School and is an affiliate of the Harvard Law School Program on Negotiation. During her legal career, she practiced corporate and securities law at both Fried, Frank, Harris Shriver and Jacobson, and Hunton & Williams. Her career in education includes administrative positions at several educational nonprofit institutions and the Georgetown University Law Center.

Since coming to Brenau, she has spearheaded the development of Brenau’s four-course Negotiation, Mediation and Conflict Resolution concentration. She has also developed and is the lead professor for courses in Business Law, Business Ethics, Negotiation Theory and Practice, Organizational Conflict Resolution and Mediation. She has facilitated numerous workshops focused on ethics, conflict resolution and negotiation. Currently, she is a registered neutral with the Georgia Office of Dispute Resolution. She serves on the Gwinnett County Juvenile Court Citizen Panel Review Board. She is also a member of the Georgia and Washington, D.C. Bar Associations.

Online learning

At Brenau, you will learn in small classes, which gives you plenty of opportunities to ask questions and receive one-on-one support from your professors. With flexible scheduling and online delivery, we make education fit into your busy life. Our programs respond to the needs of today’s students, so you’ll receive the education you need to become a leader who makes a difference. From here, you can.

Discover Brenau Online

Frequently asked questions

Explore our frequently asked questions for in-depth answers. If you don’t find what you’re looking for, reach out to us.

You can complete the program in as little as one year. To see the curriculum, view our program page.

Tuition is $824 per credit hour. You’ll need to complete 12 credit hours for a total tuition of $9,888. You can review all costs on our program page.

You don’t need to submit GRE scores to apply to this certificate program. If you are an international student studying in-country and are not seeking an F1 visa, you’ll need to submit TOEFL and IELTS scores.

The requirements for this certificate are:

  • A completed online application
  • A bachelor’s degree from a regionally accredited college or university
  • Minimum 3.0 cumulative college GPA
  • Official transcripts from each school you’ve attended
  • Copy of updated professional resume/curriculum vitae

You’ll earn 12 credit hours to complete this certificate program.

You’ll complete four courses for this certificate program. You can learn more about the coursework on our program page.

Visit our FAQ page